alpscigar.com makes every effort to ensure the availability of products.

If despite increased vigilance products initially listed as in stock should be unavailable after the order, alpscigar.com. will inform the buyer by e-mail as soon as possible.

We guarantee the quality of our products, our customer service and our prices, in no case we are responsible for the non-supply of our cigars from our importer. (Delayed delivery due to the importer).

We distinguish availability as follows:

In stock :
For Switzerland: 2 to 3 working days according to priority parcel flow.
For Europe: 5 to 10 business days (This period includes customs control).
For other destinations: 15 to 20 business days (This period includes customs control).

In stock at the supplier:
Please note that the delay is based on the information provided to us by our suppliers. Unfortunately, it happens regularly that the suppliers themselves are not able to meet their deadlines and delay delivery.

If we receive the products earlier than expected, we will send them to you as soon as possible.